| distributor | ANYLAND Co., Ltd. |
| representative person | Hayato Kurosawa |
| location | 1-21-1 Dogenzaka, SHIBUYA SOLASTA 3F, Shibuya-ku, Tokyo 150-0043, Japan |
| telephone number | 050-5526-5866 |
| email address |
support@fc-help.zendesk.com
|
Selling price
The selling price will be the displayed amount (displayed price/consumption tax included).
Shipping charges vary depending on the product, so please check the sales page. (We do not support overseas shipping.)
Please note that the customer will be responsible for the handling fee (convenience store payment) when purchasing the product.
Necessary charges other than product price
Convenience store fees are as follows.
Flat rate 330 yen (tax included)
*The maximum payment amount for convenience store payments is 300,000 yen (tax included).
*Other consumption tax is included in the product price.
Payment method and timing
- Credit card payment
- Convenience store payment (convenience store payment fees are borne by the customer)
*Available payment methods may differ depending on the product.
- If using a credit card, payment will be completed online.
- If you are using convenience store payment, please pay within the payment period.
(The deposit period is ``application date'' + ``within 3 days''.)
*If the expiration date has expired, the order will be automatically canceled by the system, so please place your order again.
Available credit card types
・Visa
・Master Card
・AMEX
・JCB
Available convenience store types
・Daily Yamazaki
・Family Mart
·Lawson
・Ministop
・Seicomart
Product delivery time
Estimated delivery times vary for each product, and each item will be shipped sequentially within the estimated period posted on each page.
Please note that delivery may be delayed due to the following reasons.
*If there is a high volume of applications.
*If the product is temporarily out of stock.
*Periods during which delivery is not possible due to force majeure such as weather.
Regarding returns, defective products, and cancellations
Special terms regarding returns Unless the product is defective,
Basically, we do not accept returns.
*Exchanges of size and color are treated as "customer's convenience" and are not considered defective.
*We do not accept any returns due to customer convenience.
Thank you for your understanding before placing your order.
(This includes cancellations and refusals to receive items due to the customer's convenience after the item has been shipped.)
Return period
Please contact us via **Contact us** under " Online Gacha " within one week after receiving the product.
*We cannot accept exchanges or returns for items that have been received for one week.
note that.
*In principle, we do not accept inquiries by phone.
Please contact us by email.
If there is any damage to the outer cardboard, or if the item appears to have been damaged during transportation, please contact the shipping company.
If the delivery company contacts us and the product is damaged or soiled, we will promptly send you a replacement.
*In the unlikely event that a substitute item is not available, we will issue a refund.
